Return & Refund Policy
We want you to be happy with your order. If something arrives damaged, poorly printed, or wasn't fulfilled correctly, here's how to get it made right.
01. Return Timeframe
All returns must be requested within 14 days of receipt and shipped within 3 days of return approval.
02. Condition of Items
The only returns that will be accepted are those that are the result of poor quality or damage. Items are custom printed once ordered, so unless the item was fulfilled incorrectly, has damage, or has quality concerns, it is not eligible for return.
03. Return Shipping Costs
Once the request for return has been approved, a return label will be provided.
04. Refund Method & Processing Time
A replacement will be requested from the printer within 48 hours of receipt of the return request and arrive within normal shipping times.
05. How to Request a Return
Send your return request to help@yourlbdshop.com.
Include your order number and the product concern or reason for the return request.
The request must come from the purchaser, who will need to request a refund or replacement.
Refunds and replacements will only be provided for quality concerns, damage, or fulfillment errors.
Upon approval of the return, a return label will be provided. The item must be requested within 14 days of receipt and shipped within 3 days of approval.
Refunds will only be provided to the original form of payment.
06. Final Sale Notice
Items marked final sale are not eligible for return or refund.
Questions about a return?
Email us at help@yourlbdshop.com with your order number and we'll take it from there.